Returns & Refunds – Best Dealz

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Returns & Refunds


If you're looking to return a faulty or incorrect item, please get in touch so we can get this sorted for you.

If you would like a different size or color, please contact our friendly support team. The exchange is for FREE.

You can, within 30 (THIRTY) days of receiving a product ordered from return any product that you are not completely happy with. We do not accept returns of underwear or swimwear. This is for hygiene reasons. 

Once you decide to return any product you must not use it and must take good care of it whilst it remains in your possession. The Product must be returned to us undamaged and in the same state in which it was sold to you.

If you’d like a refund for your goods but you can’t return them to us for any reason, then a refund for those goods will be at our discretion.

Cancellation Policy

In order to provide the fastest shipping time, we strive to process orders and ship them within the day of order. Customers may ask to cancel their order within 5 hours from purchase and receive a full refund. If you try to cancel your order after you received a Shipping confirmation email, we will not be able to issue a refund as the item has already been packaged and shipped out to you.

Refund Policy

If your product is damaged or defected, please kindly email us with the subject line “Return: Damage or Defected item with your order #” along with a photograph so we can immediately look into sending you a new one.

The return policy will only apply to damaged items or products that have any manufacturing problems. We will not make any refunds or changes once the product has been successfully delivered in normal condition.

We do not refund shipping cost. Return shipping is to be paid by the Buyer.
If the size of the product doesn't fit the buyer, the buyer will have to send back the item (shipping costs paid by buyer) and Best Dealz will send him the replacement product in the correct size. 

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