If you are not happy with your order for any reason, we will gladly accept your returns within 30 days of your purchase date for a refund. You will be responsible for the cost of shipping for returns.
*Please note: We cannot accept a return (even within 30 days of purchase) in certain situations, including, but not limited to:
- Products showing excessive wear and tear, or at the end of their intended lifespan.
- Items damaged by misuse, alterations, improper care or accidents.
- Items listed as final sale at the time of purchase.
- Instances of abuse of the Best Dealz Return Policy.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Fulfillable, Unit 20 Earith Business Park, Meadow Drove, Earith, Cambridgeshire, PE28 3QF, UK.
Please attach the following details:
-Reason for return
Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
60-Days Exchanges Policy
If you need a different style or size, we will happily assist you with that. Please send us an email at firstname.lastname@example.org for more information.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Return a Gift
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.